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You can contact our experienced support team by chat, ticket or by email at support@hosthis.ch.
Our expert support team is available 24/7, including weekends and holidays, to assist you whenever you need help.
If you’re having trouble, please check our Helpdesk or FAQ section first. If you need further help, contact our support with a detailed description of the issue.
Resolution times vary depending on the complexity of the issue, but we strive to resolve most inquiries within 1–3 business days.
Yes. After submitting a support ticket, you'll receive a confirmation email with a ticket number and a link to track its progress directly from your client area.
In most cases, yes. Having an account helps us verify your information and provide faster, more accurate help. However, general inquiries may not require an account.