Our experienced team is here to assist you with any questions or issues. Find the best way to get in touch with us below.
Have questions about our services? Reach out anytime. We’re here to help and look forward to working with you.
Send us a message →Explore our knowledge base for helpful tips and step‑by‑step guidance on managing your hosting.
Visit our knowledge base →If you need technical help with your services, send us a ticket and our team will be happy to assist.
Submit a ticket →As a Swiss-based company, we speak French and English fluently to ensure clear and efficient communication.
We aim to respond within just a few hours, ensuring you receive fast and reliable support whenever you need it.
Apply for an open position or submit your résumé/CV for future opportunities directly through our careers page.
Contact our management team at officers@hosthis.ch, or reach any employee directly using the firstname@hosthis.ch syntax.
You can contact our experienced support team by support ticket or by email at support@hosthis.ch.
Our expert support team is available 24/7, including weekends and holidays, to assist you whenever you need help.
If you’re having trouble, please check our Knowledge base or FAQ section first. If you need further help, contact our support with a detailed description of the issue.
Resolution times vary depending on the complexity of the issue, but we strive to resolve most inquiries within 1–3 business days.
Yes. After submitting a support ticket, you'll receive a confirmation email with a ticket number and a link to track its progress directly from your client area.
In most cases, yes. Having an account helps us verify your information and provide faster, more accurate help. However, general inquiries may not require an account.